Transparency Policy

Constructive Engagement and Collaborative Progress

TLFF advocates constructive engagement and collaboration with all its stakeholders. In the spirit of continuous improvement, TLFF welcomes all stakeholders to guide, support and work with us as we identify and resolve gaps and improve the way we operate.

In line with practices on transparency, we publish independent third-party audits for our lending facility on our website.

We have established a section on our website that is dedicated to our project ESG progress and is regularly updated with the latest information on key sustainability progress, policies, documents and statements

The Policy

TLFF recognizes that in order to fully carry out the mandate entrusted by the four founding partners, it is critically important to disseminate and make accessible information concerning its work or information generated though its projects, in particular with respect to environmental and social aspects, as widely as possible.

At the same time, TLFF has an obligation to handle sensitive information in an appropriate manner consistent with the relevant rules and practice of the its founding members.

This Policy endeavours to strike an appropriate balance between the need to grant the public maximum access to information in the TLFF’s possession, including environmental information, and TLFF’s obligation to respect the confidentiality of information regarding its project partners, founding members, and other parties.

The Policy will be reviewed and may be updated as necessary by TLFF. Such review of the Policy will be undertaken in consultation with its founding members and relevant stakeholders.

1. TLFF is committed to making information relating to its work, including environmental information, available to the public.

2. The Policy is guided by openness. Any information in the custody of TLFF, including information generated and maintained through TLFF projects, is available to the public, in the absence of a compelling reason for confidentiality in line with the exceptions to the Policy listed in paragraph 5 below.

3. The information relating to TLFF’s functions and responsibilities will be made available to the public.

4. Primarily, information will be made available, in the available language or languages, on TLFF’s public website

5. While TLFF commits to providing access to information relating to its work, the implementation of this Policy will be consistent with the relevant rules and practices of its founding members. Information to be designated confidential and handled as such includes the following:

a) Documents created by the TLFF, received from or sent to third parties, under an expectation of confidentiality which has been expressly stated orally or in writing;
b) Documents whose disclosure is likely to endanger the safety or security of any individual, violates his or her rights, or invades his or her privacy;
c) Documents whose disclosure is likely to endanger the security of its founding members and project partners or prejudice the security or proper conduct of any operation or activity of TLFF;
d) Documents covered by legal privilege or related to internal investigations;
e) Internal inter-office or intra-office documents and other communications, including draft documents, if disclosure would undermine the Organization’s free and independent decision-making process;
f) Documents containing commercial information, if disclosure would harm either the financial interests of TLFF or those of other parties involved;
g) Information which, if disclosed, in TLFF’s view, would seriously undermine the policy dialogue with parties concerned.

6. Information that is not available on TLFF public website may be made available upon request, with the exception of information covered in paragraph 5 above. The request should be directed to:

Secretariat of the Tropical Landscapes Finance Facility
Avenue 8 Tamansari Parama Tower
Jalan Kyai Haji Wahid Hasyim No. 84
Central Jakarta
+62 21 39838537 / 39838538

7. Regarding request for information that may be considered an exception under this Policy, TLFF secretariat should seek guidance from TLFF Steering Committee and legal advisors on handling of such requests.

8. All information requests should be handled promptly. TLFF will endeavour to handle all requests within thirty (30) calendar days after the acknowledgment of receipt is sent. If it is not possible to handle a request within thirty days, TLFF will inform the requestor of the reason why it needs more time and the estimated date for communicating the information concerned.

9. If a document contains both confidential information and non-confidential information, and if in TLFF’s view it is consistent with the purpose of paragraph 5 above, part of such document containing only non-confidential information may be made available to the public upon request.

10. TLFF may partially or wholly deny a request for information in accordance with the limitations set out in this Policy.

11. If a request of information is denied, the requestor may seek the review of the decision by addressing a letter to the Secretariat, providing reasons for the appeal.

12. The Steering Committee will have the authority to take a final decision concerning the request for information in question.

13. In case of rejecting an appeal, TLFF secretariat will provide the requestor with a reason for such rejection.

14. That review should normally be completed within sixty (60) working days of being requested. The outcome of the review will be communicated to the requestor.